Description

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In public safety, clear communication isn’t just a best practice—it is critical to operational safety, team cohesion, and community trust. Yet, fear of getting it wrong or causing a conflict often holds individuals back from speaking up. Avoiding difficult discussions is not a solution, especially for public safety leaders whose teams rely on clarity of direction and expectations.

Join us for a focused session with executive coach and author Joan (Joni) Hibdon on why mastering feedback is a vital capability for anyone working in public safety, especially current and aspiring leaders. Drawing from her book, The Leader’s Guide to Mastering Feedback: Transform Relationships and Results One Conversation at a Time, Joan will explore how to connect with personnel in an artful, compassionate, and courageous manner. Attendees will learn actionable strategies to turn feedback sessions into opportunities for growth, create optimal environments for difficult conversations, and build a culture of psychological safety where first responders can thrive.